Training Employees to be Prepared From Day One

By T. Muralidharan

The Job Instruction Method (JIM)

This method was started by the US Army during the Second World War to train fresh factory operators. Later on, this model was adopted and adapted by Toyota to train factory workers.

The core idea in this model is to train employees substantially before they get into the job so that they are productive from day one.

Understanding the Workflow

Any repetitive job requires a set of tasks to be done; some of these tasks may perhaps even be broken into sub-tasks. Each task/sub-task has a sequence of steps that needs to be effectively executed. There are standardised methods (best practices) that must be adopted to execute the job effectively.

These are called “core tasks.” Apart from this, students need to be trained on the:

• Core Skills: (e.g., soft skills) required for the role.
• Core Knowledge: (e.g., documentation process) necessary to function.

The Benefits of the Model

The JIM Model ensures that students are trained to demonstrate their competence in core tasks, core skills, and core knowledge.

For the Student: The student is productive from Day 1. From the students’ standpoint, the increased salary more than compensates for their investment in training.

For the Employer: From the employer’s standpoint, the increased productivity will more than pay off the incremental cost of training and employment.

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The writer is the Managing Director, TMIe2E Academy Pvt Ltd.