Introducing Ninety5 Staffing – India’s First Value-Added Temp Staffing Solution

Temp staffing today is stuck in a payroll-and-compliance mindset. But the real expense isn’t the 5 % service fee – it’s the wages paid to associates who under-deliver or leave early. Research by Quanta People’s Frontline CoE shows that:

• 1. High Infant Attrition: Nearly 70% of employees who quit within the first year leave within the first six months.
• 2. Zero Performance Hires: 15% of new hires don’t make a single sale or hit their primary KPI in the first six months – yet, the company pays their salary without return.
• 3. Huge under-performance costs: Under-performances of under-performers cost up to 35% of the HR budget.

The Hidden Costs You’re Overlooking:

• High Infant Attrition – 80 % quit within the first 6 months.
• Zero-Performance Hires – 15 % never hit a KPI in 6 months.
• Chronic Under-performance – drains up to 40 % of HR budget.

How Ninety5 Staffing Flips the Script:

• Boost associate productivity by 10 %+.
• Cut attrition with predictive analytics & peer learning.
• Daily performance tracking (DARTS) + community upskilling (CLAN)

The Top 5 Blind Spots in Temp Staffing

1. Underestimating the Cost of a Wrong Hire:

A wrong hire is an under-performer who quits, or forced to quit, and all the salaries paid till the exit are wasted. Most organizations calculate replacement cost superficially – cost of sourcing, onboarding, or induction. But what they miss is the massive hidden cost: Cost of underperformance of the associate who exited. According to research of Quanta People’s Centre of Excellence (CoE) on Frontline, the cost of a wrong associate hire is conservatively estimated at 4X the cost of hiring in BFSI frontline roles in India.

2. Failure to provide adequate role induction to associates:

Most organizations provide minimal role induction due to high attrition and this in turn leads to lower productivity and higher attrition. Since most associates work remotely and join at sporadic intervals, physical role inductions are difficult and expensive to implement and role inductions are severely compromised.

3. Failure to recognize the huge performance dispersion within the associates:

Top 10% of the associates perform 9X times better than bottom 10%, despite everything remaining the same. This huge performance dispersion provides the opportunity to transfer Secrets of Success of top performers to low and medium performers and improve the productivity the entire team.

4. Failure to set up a daily performance tracking and improvement system:

Associates are on the rolls of one organisation but are working in another and hence their ownership and job engagements are low. Associates often work remotely with inadequate supervision. Associates need a daily output tracking system, a daily corrective feedback loop and a daily per romance improvement system, but most organizations fail to set it up.

5. Minimizing Cost of staffing fee without maximizing the productivity of the associate:

Minimizing associates costs blindly without focusing on the productivity is like minimizing the cost of fertilizers and being surprised by a poor harvest. Procurement and HR departments are often tasked to minimize HR budgets on associates, creating pressure to reduce the 5% staffing fees. This takes the focus away from the opportunity to step up the productivity of associates which will enable 10% higher output with the same team.

Launching Ninety5 Staffing: The Ninety5 Advantage – Six Levels of Value Addition options

• Level 1: Compliance
• Level 2: Level 1 + Pan India hiring + manning guarantees
• Level 3: Level 2 + Performance analytics, performance Modelling , Hiring for performance, digital induction for performance
• Level 4: Level 3 + Daily Output Tracking (DARTS) + lead-indicator dashboards.
• Level 5: Level 4 + Continuous Performance Improvement through adoption of Secrets of Succes of high performers(CLAN).
• Level 6: Set up and run a CoE (Center of Excellence) for Associates.

Why Partner with Ninety5?

• Supported by India’s trusted talent provider since 1991 – TMI Network (www.tminetwork.com) – proven capacity and capability for large scale hiring, pan India, across multiple sectors.
• Partnership with Quanta People (www.quantapeople.com) – India’s first and only frontline performance and retention consulting plus technology company.
• Partnership with TMI e2E Academy (www.tmie2eacademy.com) for Digital skilling.
• Flexible commercial models – share of savings or flat fee.

Launch Offer – Free Consultation & Diagnostic

Schedule a 30-minute session to map your current blind spots and receive a customised productivity-uplift roadmap.

Frontline Workforce Performance Journal JULY 2025 ISSUE